Belleville Urology Associates

Patient Information

Insurance and payment

Belleville Urological Associates is a provider for most major insurance plans and Medicare. We also belong to many HMO's and PPO's. If a co-pay is required, you are expected to pay it at the time of your appointment. We will submit bills to your insurance company on your behalf.

We request payment at the time of your appointment for services not covered by insurance. When necessary, our staff will work with patients who require a payment plan.

If you have any questions regarding which insurance plans we accept or any patient billing questions, please contact us. Questions regarding your coverage and benefits should be directed to your employer or insurance company.

 

Scheduling an appointment

You may need a referral from another physician before you can schedule an appointment with Belleville Urology Associates. Check with your insurance provider to be sure.

To schedule a visit, call our office at 618-641-5803.

 

Emergencies

In case of emergency, call our office at 618-641-5803. After hours and on weekends, call our answering service at 618-398-9436. Your message will be relayed to Dr. Psihramis or Dr. Quayle. If the situation is critical, call 911 or go immediately to the Emergency Department at St. Elizabeth’s Hospital, or the hospital nearest to you.

 

Preparing for your appointment

To make your visit as successful as possible, we ask that you keep these things in mind:

  1. Bring the following items with you. Failure to do so may delay your appointment.
    • Your insurance card
    • Physician referral forms or authorization numbers, if required by your insurance
    • A list of current prescription or over-the-counter medications you are taking, including dose and frequency
    • Pertinent information about your medical and surgical history
    • Any pertinent x-rays or records you may have
    • New patient forms (for first-time patients)
  2. Co-payments are due at the time of your visit: We accept cash, checks, MasterCard, Visa and Discover.
  3. Completed Paperwork/Forms: At the time of your visit, you may be asked to complete our Patient Information, Medical History, Urological History, Medical Release Waiver and/or Privacy Information forms.

 

What to expect

For many people, a visit to a urologist can be embarrassing or make them feel uncomfortable. The doctors and staff at Belleville Urology Associates understand your concerns, and will be sensitive to your feelings.

The most important thing you can do on your visit is to always tell your doctor any information that relates to your health – even if it makes you uncomfortable. Blood in the urine or pain during sexual intercourse can be symptoms of serious illness. They can also be symptoms of minor illnesses. But your doctor can only determine the cause if he or she fully understands the issues and problems you are having. Also, prepare for your appointment in advance by writing down any questions you may have. Make sure to get these questions answered when you meet with your doctor, along with any other questions that may come up during your visit. You may even want to bring someone along to help you ask questions and remember the answers.

Any tests and procedures performed at a visit will depend on your symptoms. A urine sample, however, is almost always required.